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How to protect yourself from APP fraud

Criminals are experts at impersonating people, organisations, and the police.  They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment.  Stop and think.  It could protect you and your money. Before making a payment, follow advice from https://www.takefive-stopfraud.org.uk/ STOP: Take a moment to stop and think before […]

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Will there be any changes to my account?

Implementing these new rules may result in some changes to our processes and we might ask you extra questions about a payment.  This is to help keep you safe. In addition, we’ll be updating the Savings Terms and Conditions that apply to your account to reflect these new rules.  You will receive notification of the […]

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How to make an APP fraud claim

If you think you’ve fallen victim to an APP fraud please contact us immediately. Who do I contact? You can call us on 01509 631960 or pop into one of our branches. What happens when I’ve submitted my claim? The Society will investigate your APP fraud claim and let you know the outcome as quickly […]

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Exclusions from reimbursement

There are some circumstances where the rules do not apply and you will not be eligible to claim reimbursement.  These include:

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Reimbursement Rules

From 7 October 2024 if you are victim to an APP Fraud then you may be eligible to claim a refund.

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Hi Society Summer 2024

The summer 2024 edition of your member magazine

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FCA Savings Calculator to help savers

Find out how much interest you can earn with your savings,

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Loughborough Building Society New Head Office

Loughborough Building Society’s Head Office has now moved.

We’ve now moved to our new Head Office in Loughborough town centre.

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Loughborough Building Society partners with Smart Money People

We’ve partnered with Smart Money People to help ensure that you, our members are receiving the best possible outcomes.

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