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Borrowing into Retirement FAQ’s

Your Borrowing into Retirement questions answered

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Guide to buying your first home

View our First Time Buyer guide here

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Mortgage Terms and Conditions

View our Mortgage Terms and Conditions here

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Corporate Info

Including AGM Voting Totals, Annual Accounts, Financial Statements,, The Internal Audit Charter and Society Rules

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Your privacy and data

Information on your privacy and data

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Spotting a scam

Advice on how to spot fraudulent activity.

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Protecting yourself from Fraud

Advice on how to protect yourself from fraud.

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How to report fraud

Advice on how to report fraudulent activity

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Power of Attorney

Make sure your loved one’s financial affairs are being looked after.

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Money & Mental Wellbeing

Advice and support for those struggling financially with poor mental health

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Dealing with Financial Abuse

Advice on dealing with financial abuse

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FSCS Information Sheet

View the FSCS Information Sheet here

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Saving Terms and Conditions

View our Savings Terms and Conditions here

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Guide to moving your mortgage

View our guide to Moving your Mortgage here

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Change marketing preferences

You can change your marketing preferences and confirm your choices at any time here

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Standing Order Form

To update your Standing Order details download our form

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How to make a complaint

To make a complaint please read our complaint procedure

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Mortgages for the Armed Forces

Our commitment to the Armed Forces Covenant

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