Search the site

Mortgages support

Confirmation of Payee

Information on Confirmation of Payee (CoP) the name checking service for UK based payments, how it works and how it benefits our members

Learn more
Frustrated couple looking at finances

Mortgage Charter – Concerns about meeting your Mortgage costs

Advice and support for those who are concerned about paying their mortgage

Learn more
Builder tiling roof of new house

Planning to build your own home

Help and advice for those planning on building their own home

Learn more
Young couple eating pizza in new home

First Time Buyer FAQ’s

Your First Time Buyer questions answered

Learn more
Child with mother and grandmother

Family Buy to Let FAQ’s

Your Family Buy to Let questions answered

Learn more
Father And Adult Son Take A Break With Pizza On Moving dAY

Family Deposit FAQ’s

Your Family Assist questions answered

Learn more
Family With Adult Children Relaxing On Sofa At Home Together

Joint Borrower Sole Proprietor FAQ’s

Your Joint Borrower Sole Proprietor questions answered

Learn more
Self Employed female cake decorator taking notes

Self Employed Mortgages Support Guide

View our support guide for Self Employed Mortgages here

Learn more
Young family unpacking in new house

Existing Borrower FAQ’s

Your Existing Borrower questions answered

Learn more
Row of houses

Buy to Let FAQ’s

Your Buy to Let questions answered

Learn more
Retired man on bike

Borrowing into Retirement FAQ’s

Your Borrowing into Retirement questions answered

Learn more
Young couple eating pizza in new home

Guide to buying your first home

View our First Time Buyer guide here

Learn more
PDF icon

Mortgage Terms and Conditions

View our Mortgage Terms and Conditions here

Learn more
PDF icon

Tariff of Mortgage Charges

View our Mortgage Tariff Charges here

Learn more
Front door and garden of house

Guide to moving your mortgage

View our guide to Moving your Mortgage here

Learn more
British Armed Forces Soilder

Mortgages for the Armed Forces

Our commitment to the Armed Forces Covenant

Learn more