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Protecting yourself and your personal data

Here is where you’ll find support pages on protecting yourself and your personal data including our privacy and data page, which explains what we do with our members personal information including our privacy notice, cookies information and where they can change their marketing preferences.

You’ll also find dedicated pages on how to protect yourself from fraudulent activity including information on the recent Cost of Living crisis scams.

Authorised Push Payment (APP) Fraud

Information on the new regulations for Authorised Push Payment (APP) fraud that launched in October 2024

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Laptop displaying a scam alert message on a red screen

The different types of scams to look out for

Information on the various types of scams that criminals use.

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Cost of living scams

Cost of Living Crisis scams

The current cost of living scams that fraudsters are using and how you can avoid them

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Lock and key on keyboard

Protecting yourself from Impersonation Scams

Advice on how to protect yourself from Impersonation Scams

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Your privacy and data

Information on your privacy and data

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Mature couple spotting a scam on a laptop

Spotting a scam

Advice on how to spot fraudulent activity.

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Woman looking at phone

Protecting yourself from Fraud

Advice on how to protect yourself from fraud.

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Concerned woman reporting fraud on phone

How to report fraud

Advice on how to report fraudulent activity

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